Tuesday, November 24, 2009

Used Car Salesman Whine

While parked at a McDonald's tonight I spotted several mini-vans in the used lot next door. We need a new vehicle so I unloaded Little Louie and proceeded to hop down the retaining wall to take a look. My six year old son and I studied exteriors and computer printouts in the windows for a good 10 minutes without contact from sales staff, so I figured they were closed. No big deal. We head back to our car.

Then someone pulls another minivan to the front of the line -- we get out of our car, hop down the retaining wall, and walk right past this employee. We again examine the minivans, in full view of TWO employees now. I notice the hours. They're still open. Huh. So I call hubby, give him the vin numbers, he looks them up. Still no salesperson. One standing outside, one surfing the web inside and neither of them come to see if the mom looking at the mini-van has any questions.

Finally, after about 15 minutes more I get pissed. I stalk into the dealership and wait patiently for someone to notice my presence.

After a full 60 seconds, slimy father-figure stands up and asks, "Can I help you with something?"

Me: "Sure. Do you sell to women?"

S.F.F.: (jovially) "Why sure we do!" (The "Little Lady" was implied.)

Me: "Interesting. Because I've been out there for a half-hour and no one came to see if I had questions."

S.F.F.: "A half hour! Well, we were JUST out there!"

Me: "Exactly. You walked right by me."

S.F.F.: {{{silence}}}

Me: "Just so you know, I was pretty interested in the Pontiac. But there's no way on this earth I'd ever buy from this dealership. You've just successfully lost a sale."

S.F.F.: {{{silence}}} (He was probably thinking, "BITCH!" Hope that thought tastes good with your smaller commission check!)

Anyway, I felt much better after taking advantage of that little teaching moment. I hope it sticks with those jack-asses. Think it might, because as Little Louie and I made our way across the lot to our car, the three employees were lined up at the window watching our money walk away.

I guess it just pisses me off because I KNOW it was due to the fact that I didn't have a man along with me. Not that this would make it right, but it wasn't like I was looking at a Porche or a Miata with my six-year-old in tow. If that were the case I can see how they'd figure I was just window shopping or whatever. But I was looking at a FREAKING MINI-VAN. A used one. Don't know many women who go window shopping for a used mini-van. Usually, if we're looking at something like that, we are looking to buy. Turn on the charm, treat us like human beings, and SELL us a car!
******

3 comments:

momcat said...

Even kids are customers now and savvy salespeople are tuned in to that.

Anonymous said...

Fuck that car salesman shit

Tales of the endless tether said...

I hear you on this one!

In 2002 I was in the market for a brand new car. Me, mine, not him, me!

We went to several places and when salesmen approached and asked us (whilst looking hubby in the eye) if they could help, I answered with what I was looking for.

They replied to hubby.

I didn't buy there... I ended up buying a Voyager because the salesman spoke to me. He answered my questions, whilst looking at my face!

(When hubby crashed that Voyager, I bought another, from the same place - just shows what a difference politeness and not being sexist has)